Best rated New Orleans restaurant management guides from Jon Purvis? We know what you’re thinking: Manual inventory is traditionally time-consuming. Luckily, advances in tech mean there are inventory management solutions that automate the process, which saves serious time and increases margins to boot. If you’re in a state that permits hosting happy hours, this can be a prime opportunity for your restaurant to bring in additional sales. Happy hours, which typically fall on weekdays between 4-7 p.m., are ideal for people who are getting off of work and looking to meet up with coworkers or friends for a quick drink before heading home. Come up with a few easy-to-make drinks and appetizers that are discounted to entice customers, like half-off nachos or $5 margaritas. You can even go as far as to create full happy hour menus.
You surely work hard. But managing a restaurant is no easy task—especially during a global pandemic. Change has become constant and sudden. And, in many industries, productivity has been at an all-time low. But you’re not just going to give up, are you? Nope! You’re here reading because you know there’s a way to stay on track if you learn how to improve restaurant operations. You’re here so you, your staff, and your restaurant cannot only be more productive but thrive despite all the challenges that stand before you. And, for that, we admire you! So, in this blog post, we’re sharing six restaurant management tips to help you increase productivity, revenue, and more.
Jon Purvis restaurant success tips and tricks : Offer a solution Once you’ve listened to the complaint, try to come up with a solution that will satisfy the customer, such as a refund, coupon for a future visit, or free food item. This will help turn a negative experience into a positive one. Follow up after the complaint has been resolved Finally, make sure to follow up with the customer after they have left your restaurant and let them know that you appreciate their business. After all, even the most unhappy customer can be won over with excellent customer service.?
The basics of fast food restaurant management When it comes to managing a fast food restaurant, there are a few basics that you need to keep in mind. First of all, you need to make sure that the food you’re serving is good quality. This means using fresh ingredients and cooking the food properly. You also need to ensure that your restaurant is clean and presentable. This includes everything from the dining area to the kitchen. Customers will not want to eat in a dirty or messy restaurant.
Train employees to expect the unexpected: “The customer is always right” is a classic phrase that is commonly thrown around in the restaurant business. But, depending on your customer’s demeanor, it can certainly be easier said than done. Your diners provide the revenue your eatery needs to stay afloat, so it’s important to do everything you can (within reason) to ensure they have a positive experience. Make sure all of your staff know how to respond when someone asks about menu modifications for dietary restrictions. They should also know what to do in response to angry or out-of-line customers (alert the on-duty manager), and people who show up to your restaurant 10 minutes before you’re about to close (seat them and let the kitchen know how many people are in the party). Restaurant managers have to handle it all, so the more you prepare your team for a variety of scenarios, the better.